This translation is for information purposes only. The legally binding version is the German version.
We value your privacy!
Welcome to our website!
We value your privacy and are committed to protecting your personal data. With the following information (in accordance with Articles 13 and 14 of the General Data Protection Regulation) we give you a simple overview of what kind of data is collected, what happens to your personal data and explain your rights with regard to your personal data.
As a precaution, we would like to point out that data transmission over the Internet (e.g. when communicating by e-mail) may have security gaps. A complete protection of the data against access by third parties is not possible.
Who is responsible for the processing?
Responsible according to the GDPR is:
+49 (0) 4154 – 70 96 573
Contact us if you have any questions
Data collection on our website
Basically, you can visit our website without providing your personal data. Other data that your browser transmits (so-called server log files) is automatically saved by the website provider when you visit the website. This data may include:
- IP address
- Time and date of your visit
- Time zone deviation from Greenwich Mean Time (GMT)
- Specific Page infomration (URL)
- Operating system
- Operating system version
- Browser type
- Browser language
- Geographic location
- Device information
This data is not combined with other data sources.
This data collection is based on Art. 6, Para. 1, Pt. f, GDPR. As a website operator, we have a legitimate interest in a technically flawless presentation and optimization of our website.
For security reasons (e.g. to investigate misuse or fraud), the log file information is stored for a maximum of 7 days before it is deleted. If the further storage of data is necessary for evidence purposes, the deletion is excluded until the respective incident has been finally clarified.
Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. Cookies do not harm your computer and do not contain viruses. We only use technically necessary cookies on our website, which are automatically deleted as soon as you close your browser (session cookies).
Basically, browsers can be set so that you can:
- is informed about the setting of cookies and allows cookies only in individual cases,
- excludes the acceptance of cookies for certain cases or generally, and
- activate the automatic deletion of cookies when the browser is closed.
If cookies are generally deactivated, the functionality of this website may be limited.
SSL or TLS encryption
This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http: //” to “https: //” and by the lock symbol in your browser line. If SSL or TLS encryption is activated, the data that you transmit to us cannot be read by third parties.
If you send us inquiries using the contact form, the data provided within the form will be stored by us for the purpose of processing the request and in case of follow-up questions. We do not pass on this data without your consent.
The processing of the data entered in the contact form is based on our legitimate interest (Art. 6, Para. 1, Pt. f, GDPR) or to fulfill pre-contractual measures (Art. 6, Para. 1, Pt. b, GDPR).
We will store this data until you request deletion, revoke your consent to storage, or the purpose for data storage no longer applies (e.g. after your request has been processed). Mandatory statutory provisions - in particular statutory retention periods - remain unaffected.
If you leave a comment on our website, we collect that comment together with your IP address, the time the comment was created and your chosen user name. The processing of the data is based on our legitimate interest (Art. 6, Para. 1, Pt. f, GDPR). The data storage is in our legitimate interest since we can be prosecuted for illegal content on our website, even if it was created by users.
The data will be deleted as soon as we have read the comments. This is usually done within a few hours.
Plugins and tools
Of course, we use our web analysis service trackboxx on our website! The tool enables us to statistically evaluate visitor access and to analyze the use of our website anonymously. The data is anonymized and stored on a server in Germany for the stated purpose and is subject to the provisions of the GDPR.
We do not use any cookies or store personal data for the analysis. Instead, your IP address is used to generate a code, which is then assigned to an anonymous user ID as long as you are on our website. This data cannot be assigned to a specific individual and is encrypted with a code that changes daily. It is therefore not possible to “recognize” you when you visit our website again.
Cross-page tracking, linking of the data with other sources, or transfer of information to third parties does not take place.
But if you still do not want to help improve our website you can prevent your page visit from being included in the evaluation by activating the "Do-Not-Track-function" in your browser. You can find information on how this works with the most common browser types under the following links:
In case of placing an order, the system will lead you through the ordering and payment process.
Our order process is conducted by our online reseller Paddle.com Market Ltd., 70 Wilson St, Finsbury, London EC2A 2DB, United Kingdom. Paddle.com is the Merchant of Record for all our orders.
All payment information relevant for payment processing is stored directly by Paddle.com in order to ensure correct payment processing.
All payment information relevant for payment processing is stored directly by Paddle.com in order to ensure correct payment processing. You therefore will be redirected to the paddle.com-iFrame during the ordering process. We do not have access to this data.
The legal basis is Art. 6, Para. 1, Pt. b, GDPR: Data processing is necessary for the performance of a contract or for the implementation of pre-contractual measures.
You will be redirected to the Paddle.com iFrame during the order process to enter your payment details. No data will be collected by Paddle before that.
How your personal data is used
If you contact us by e-mail, contact form, telephone, by post or fax, your request, including all personal data derived from it (e.g. name, telephone number, e-mail address) will be stored and processed for the purpose of processing your request. We do not pass on this data without your consent.
The data transmitted by you will be deleted after processing your request or processing will be restricted (Art. 17 and 18, GDPR), provided that the deletion does not conflict with any statutory retention requirements (e.g. when the contract is subsequently concluded).
If your personal data is no longer required for any legitimate reason to be retained, we will delete, securely destroy or erase it. We therefore carry out regular checks to determine whether data deletion is necessary.
The data transmitted by you to use our goods and services (e.g. name, telephone number, e-mail address, bank details) is subject to the statutory retention periods and will be deleted once they expire.
Purposes of processing
- Processing inquiries
- Provision of contractual services and service
- Information about products and services
Your data is processed on the basis of the General Data Protection Regulation (GDPR) and the national regulations of the Federal Data Protection Act. The following legal bases of the GDPR are relevant for us:
- 6, Abs. 1, lit. b
To fulfill a contract or to carry out pre-contractual measures.
- 6, Abs. 1, lit. c
To fulfill a legal obligation.
- 6, Abs. 1, lit. f
To protect our legitimate interests. We have a legitimate interest in offering our goods and services and in offering you the best possible service.
For other possible processing, currently lacking a legal basis (for example, an existing contractual relationship), we generally get your consent in accordance with Art. 6, Para. 1, Pt. a, GDPR.
What are your rights in respect of your data?
You have the right to receive information about the origin, recipient and purpose of your stored personal data free of charge.
You also have the right to request the rectification of inaccurate personal data, blocking or deletion of your data and - under certain circumstances - the restriction of the processing of your personal data. This might e.g. be the case if you dispute the accuracy of your stored personal data. For the time required to review your complaint, you have the right to request that the processing of your personal data be restricted.
In addition, you have the right to receive your personal data we process automatically based on your consent or in fulfillment of a contract in a structured, commonly used and machine-readable format. If you request to have your personal data transmitted directly to another controller, this will only be done where technically feasible (right to data portability).
Withdrawal of your consent to data processing
Many data processing operations are only possible with your expressed consent. You can revoke your consent at any time. All you need to do is send us an informal email. The legality of the data processing carried out before the revocation remains unaffected by the revocation.
Right to object (Art. 21, GDPR)
If the data processing is based on Art. 6, Para. 1, Pt. f, GDPR, you have the right to object to the processing of your personal data at any time on grounds relating to your particular situation. Circumstances such as illness, other strokes of fate, a particularly high level of confidentiality and/or protection interests of people with a high protection classification are taken into account.
If you file an objection, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights and freedoms, or the processing is required for the establishment, exercise or defence of legal claims.
In particular, an objection to data processing for the purpose of direct marketing is permitted. If you object, your personal data will no longer be used for direct marketing purposes. Direktwerbung statthaft. Wenn du widersprichst, werden deine personenbezogenen Daten anschließend nicht mehr zum Zwecke der Direktwerbung verwendet.
Automated individual decision-making, including profiling
As a responsible company, we avoid automatic decision making or profiling.
Right to lodge a complaint with a supervisory authority
In the event of violations of the GDPR, you have the right to lodge a complaint with a supervisory authority. The right is without prejudice to other administrative or judicial remedies. A list of data protection officers and their contact details can be found: here.
Smartsupp.com (smarsupp.com s.r.o.)
Auf dieser Website werden mit Technologien der smartsupp.com, s.r.o., Milady Horakove 13, 60200 Brno, Tschechische Republik, (www.smartsupp.com) anonymisierte Daten zum Zweck der Webanalyse und zum Betreiben des Live-Chat-Systems, das der Beantwortung von Live-Support-Anfragen dient, gesammelt und gespeichert. Aus diesen anonymisierten Daten können unter einem Pseudonym Nutzungsprofile erstellt werden. Hierzu können Cookies eingesetzt werden. Bei Cookies handelt es sich um kleine Textdateien, die lokal im Zwischenspeicher des Internet-Browsers des Seitenbesuchers gespeichert werden. Die Cookies ermöglichen die Wiedererkennung des Internet-Browsers. Sofern die so erhobenen Informationen einen Personenbezug aufweisen, erfolgt die Verarbeitung gemäß Art. 6 Abs. 1 lit. f DSGVO auf Basis unseres berechtigten Interesses an effektiver Kundenbetreuung und der statistischen Analyse des Nutzerverhaltens zu Optimierungszwecken.
Die mit den smartsupp.com-Technologien erhobenen Daten werden ohne die gesondert erteilte Zustimmung des Betroffenen nicht dazu benutzt, den Besucher dieser Website persönlich zu identifizieren und nicht mit personenbezogenen Daten über den Träger des Pseudonyms zusammengeführt. Um die Speicherung von smartsupp.com-Cookies zu vermeiden, können Sie Ihren Internetbrowser so einstellen, dass zukünftig keine Cookies mehr auf Ihrem Computer abgelegt werden können bzw. bereits abgelegte Cookies gelöscht werden. Das Abschalten sämtlicher Cookies kann jedoch dazu führen, dass einige Funktionen auf unseren Internetseiten nicht mehr ausgeführt werden können. Der Datenerhebung und –speicherung zum Zwecke der Erstellung eines pseudonymisierten Nutzungsprofils können Sie jederzeit mit Wirkung für die Zukunft widersprechen, indem Sie uns Ihren Widerspruch formlos per E-Mail an die im Impressum genannte E-Mail-Adresse schicken.
Trackboxx Affiliate Program
Trackboxx makes use of the services of TradeTracker.com. Their role is to help advertisers and publishers understand which advertisements displayed by publishers have generated which sales, leads or other actions for advertisers. This allows the advertiser to pay a publisher only when the advertisement displayed (or any alternative required action) by the publisher refers an individual to the advertiser and that individual makes a purchase. TradeTracker uses data, including cookies, to achieve this understanding. This data relates to individuals but does not identify them by name. It is pseudonymous data and relates to a single referral by an individual from one website to another, and then a confirmation that a purchase was made.
TradeTracker also maintains a database of references to individual’s devices, so that we can understand whether an advertisement viewed on one device, for example a phone, caused a purchase to be made by that individual on one of their other devices, for example a laptop. This database does not allow people to be identified by name, which is not possible for TradeTracker itself to achieve.
TradeTracker does not build profiles which show individuals internet purchase history over a period of time. TradeTracker also does not target individuals with advertisements for products and services based on their perceived interests. Their role is simply to measure the effectiveness of specific online advertisements.
We are here for you
Do you have any further questions about your rights as a data subject or other issues relating to data protection? Please don’t hesitate to contact us at firstname.lastname@example.org