| Provider | InnoCraft, New Zealand | InnoCraft, New Zealand | Trackboxx, Germany |
| Operation and maintenance | You manage the server, updates and maintenance | Matomo handles hosting and updates | Trackboxx handles hosting and updates (cloud only) |
| Data storage | Wherever your server is located | Frankfurt (according to Matomo) | Frankfurt am Main |
| cookies | Yes by default, can be disabled | Yes by default, can be disabled | Ohne Cookies |
| Einwilligung laut Anbieter | Matomo empfiehlt für Deutschland, JavaScript-Tracking als einwilligungspflichtig zu behandeln. Ohne Einwilligung: z. B. Log Analytics | Wie selbst gehostet | Aus Sicht von Trackboxx keine nötig – mehr dazu im Abschnitt Ohne Cookies? |
| Open Source | Yes, GPL v3 | Open-source software hosted by Matomo | No |
| Starting price | The Community version is free, plus the cost of a server and your time. Premium features cost extra, for example Heatmap & Session Recording from €219 per year. | From 29 per month plus taxes (50,000 hits, 30 websites, 30 users), two months free with annual payment, 21-day trial | Free bis 1.000 Seitenaufrufe (nicht kommerziell oder mit Link), Basic ab 5 € im Monat (25.000 Seitenaufrufe, 1 Website), Business ab 12 € im Monat (bis 10 Websites), 30 Tage Test |
| Billing | Premium plugins billed by users and hits | By hits | By page views |
| E-Commerce | Store analytics | Store analytics in all plans | Store analytics in the Business plan (a dedicated dashboard with products, orders and abandoned baskets) |
| Multiple websites | Unlimited (according to Matomo) | 30 in the entry-level plan | Business: up to 10 websites and 10 users |
| Heatmaps, session recordings, A/B tests | As paid premium plugins or packages; A/B testing in the Enterprise package | Included in the cloud plans (according to Matomo, “access to all Matomo features”) | - |
| Integrations | Official WordPress plugin (free, with WooCommerce); some other integrations are from third parties, such as Shopware; Shopify via Custom Pixel | Integrations for WordPress, WooCommerce, Shopware and Shopify, among others, some provided by third parties | Plugins for WordPress, JTL, Shopware, Shopify and ePages |
| Importing historical data | Google Analytics import (free plugin) | Google Analytics import | Import of historical Google Analytics data and data from Google Search Console |