SEO was once the undisputed centre of online marketing. But for informational searches, tools such as ChatGPT and Google Gemini are increasingly competing with traditional organic results. At the same time, social media has become essential for both audience engagement and acquisition. The two disciplines are therefore more closely connected than they may first appear.
But social signals are not ranking factors, are they?
That is true: Google has repeatedly said that likes, shares and other social signals are not direct ranking factors. So why should social media still matter for SEO?
HERE'S THE POINT:
A strong presence on Instagram, YouTube, Facebook, LinkedIn and other networks can still support SEO indirectly, even if social signals do not directly determine Google rankings. Here is how the connection works.
How social media can drive traffic, engagement and trust
Millions of people use social media every day. Brands can reach new customers through Instagram, TikTok and other platforms — and some businesses even build their brand on social media in the first place.
Google Search, paid advertising and direct visits may still account for much of an ecommerce site's traffic. Yet that headline view often overlooks how social media contributes to those channels.
Social media reach can lead directly to website visits as well as Brand Searches (people searching for a brand alongside a generic product or service) on search engines.
This can increase website traffic and strengthen brand authority (experience, expertise, authoritativeness and trust). Although social engagement is not a direct ranking factor, these effects can support stronger organic visibility.
Beyond SEO: social networks as a marketing channel
In its report “Predicts 2024: How GenAI Will Reshape Tech Marketing”, Gartner forecast that search volume on Google and similar platforms could fall by around 25% by 2026 as more people adopt generative AI tools. This is a forecast rather than a measured outcome, but it illustrates how quickly discovery behaviour is changing.
Sponsored results, Google Shopping listings, business profiles and other interactive search features are also competing for attention. Organic rankings remain valuable, but relying on them as the only route to an audience is increasingly risky.
Social networks still reach enormous audiences
Platform audiences may fluctuate, and more conversations now happen in private groups on services such as WhatsApp and Telegram. Even so, social networks continue to reach vast numbers of people.
In Germany, according to the latest transparency reports from the platforms, around 88.1 million people YouTube and 58 million WhatsApp. Instagram recorded 45 million userswhile Facebook with 32.9 million continues to have a wide reach. TikTok reports 22.8 million active usersfollowed by Snapchat with 19.2 million. Also Pinterest (15.3 million) and X, formerly Twitter (11.1 million) play a role in the social media market. LinkedIn is used by Used by 6.8 million peoplein particular for professional purposes. The information is based on the official transparency reports of the respective platforms. (Sources: X, Snapchat, Google, TikTok, Facebook, Meta, LinkedIn, Pinterest)
A practical tip from Trackboxx
With our web analytics platform [without cookies], Trackboxx, you can see which channels bring visitors to your site, including social media and organic search. You can also analyse what people do after they arrive and whether they complete important actions such as submitting a form or buying a product. Ecommerce sites receive a dedicated dashboard with the metrics that matter most.



